Microsoft desktop and endpoint management for enterprise IT teams and MSPs

You decide how your Microsoft desktops run.

Put recurring work on rules you define. Give your team the access it needs. Keep the visibility to decide what happens next.

Nerdio adds automation and management to Azure Virtual Desktop, Windows 365, and Intune, with Microsoft 365 management for managed service providers. You can spend less time carrying out routine tasks and more time shaping how the environment operates.

See the workflows relevant to your environment. Understand what would change before deciding to change it.

200 to 1,000 hosted customers. No additional headcount.

Sage reported this growth in its hosted offering using Nerdio, while moving engineers onto other business priorities. Read the customer account .

The work behind the work

You know how to do the work. You shouldn’t have to keep repeating it.

When every capacity adjustment needs someone at the keyboard, growth creates more maintenance.

When routine changes depend on a few experienced people, those people become the queue.

When a budget question means reconstructing what happened, you spend the meeting explaining the past instead of recommending what comes next.

You need the work done correctly. You also need it to happen without your team carrying out every step again.

Your expertise should shape the system, not become a permanent requirement for every routine action.

Your starting point

What do you need to get done next?

Start with the responsibility on your plate. You don’t need to choose a product yet.

What do you manage?
Choose your starting point.

Choose a priority to highlight relevant capabilities and customer evidence. You can change your selection at any time. Product and edition requirements still need confirmation.

From a decision to an action

Set a rule. See what follows.

AVD scaling in Nerdio Manager for Enterprise. You set the conditions. The resulting work stays inspectable.

[ 01 ]   Define

You set the conditions.

Choose your capacity limits, scaling triggers, and schedules. Define how resources should respond as demand changes.

[ 02 ]   Execute

Nerdio carries out the adjustments.

Session hosts start, stop, or are created or removed according to the configuration and demand. You choose the scaling settings, including how scale-in treats user sessions.

[ 03 ]   Inspect

You inspect the result.

Review the task status and resource details. Investigate work that needs attention, then adjust your configuration as requirements change.

You choose the balance between available capacity, running costs, and the treatment of active sessions.

Read the scaling guide

This is a workflow overview, not a product recording. Review the task-log documentation .

Your offerings

Put your decisions to work across the environments you run.

Start with the work you need to change. Then choose the capabilities that support it.

For your organization

Nerdio Manager for Enterprise brings management to your Microsoft desktop and endpoint operations.

Explore the Enterprise product
For your clients

Nerdio Manager for MSP supports Microsoft services across multiple client environments.

Explore the MSP product

Azure Virtual Desktop management

Decide how capacity responds to demand.

You need desktops available during busy periods without carrying unnecessary resources through quieter ones.

Set scaling conditions, maintain versioned desktop images, and use cost-estimation tools to plan your AVD environment. Put recurring resource adjustments into rules rather than relying on someone to make every change manually.

Your demo question What happens when demand rises, falls, or behaves differently from your forecast?

Explore AVD management

Windows 365 management

Choose the Cloud PCs your people need. Keep the deployment in view.

Plan configurations and licensing around your users’ requirements. Automate provisioning and review usage, performance, and cost information as the deployment changes.

You can make the next adjustment with a clearer view of what people are using, rather than treating the initial rollout as the last decision.

Your demo question How would you provision a new group of users and identify configurations that need another look?

Explore Windows 365 management

Endpoint and application management

Set your standards. See where they hold.

You need policies and applications applied consistently without turning every update into another manual exercise.

Use Intune management and application automation to handle recurring provisioning, policy deployment, and maintenance. Review results and focus your team’s attention on the exceptions.

Your demo question How would you deploy a change, check its result, and find devices that still need attention?

Explore endpoint management

Microsoft 365 and multi-client operations

Give your next client a delivery process your team can repeat.

You need new accounts to add revenue without forcing your team to rebuild its approach each time.

With Nerdio Manager for MSP, reuse policy baselines and provisioning workflows across supported client environments. Manage users, licenses, applications, and administrative access while retaining the decisions that need to stay specific to each client.

Your demo question Which parts of your next client’s onboarding can you standardize, and where do you need flexibility?

Explore MSP operations

Customer success and technical support

Keep the decisions with your team. Bring in expertise when you need it.

Your team needs to understand the software, establish workable processes, and know where to get help.

For your enterprise team: Customer Success Plus

Get structured onboarding, role-based training, and designated technical account management to support adoption and ongoing use.

Review Customer Success Plus
For your MSP: Enhanced Support

Get specialist help with advanced troubleshooting across defined areas, including AVD, applications, Intune, infrastructure, and identity.

Review Enhanced Support

Your demo question What help would your team need during adoption, and what support would it need afterward?

Discuss your support requirements

How the offerings work together

Your next rollout needs more than a working desktop.

You also need the right applications available, policies your team can maintain, and clear responsibilities when something needs attention. Bring those decisions into the same evaluation.

You’re preparing a desktop rollout.

Start with the people who need access and the work they need to do.

Compare desktop options and costs. Establish the image and application requirements. Plan endpoint policies, decide who can perform routine actions, and define how you’ll check the result.

  1. AVD or Windows 365
  2. Applications and endpoints
  3. Reporting
  4. Adoption support
Review the Enterprise capabilities

You’re preparing to serve another client.

Start with the service you’ve agreed to deliver.

Choose the configurations you can reuse. Define user onboarding and application requirements. Give technicians appropriate access, then review the recurring work and infrastructure costs against your service model.

  1. Microsoft 365 and client management
  2. Desktops and endpoints
  3. Cost review
  4. Specialist support
Review the MSP capabilities

Use your demo to confirm the supported connections, manual steps, and requirements for your configuration. These paths are evaluation sequences, not a claim that every step is one automated transaction.

You don’t need to solve every problem at once. You need a worthwhile place to begin.

Inside Nerdio Manager for Enterprise

Keep the decisions where they belong.

You’re extending the Microsoft services you use, not replacing them with a separate virtual desktop platform. Nerdio adds a management layer around Microsoft’s desktop and endpoint stack.

Understand how Nerdio extends Microsoft

You select where it’s installed.

Nerdio Manager is installed in your Azure tenant, within the subscription you select. Installation and billing run through Azure Marketplace.

Read the installation guide

You decide who can do what.

Use role-based access controls to define which actions people can perform. Give help-desk staff, desktop administrators, and reviewers access suited to their responsibilities.

Review roles and permissions

You can inspect the work.

Review task records showing the resource, user, status, and timing. Filter the records, inspect details, and export logs when you need to investigate or explain an action.

Review the logs documentation

Customer experience

See what changed for teams carrying similar responsibilities.

Sage
200 → 1,000

Hosted customers, with no additional headcount reported.

You need room to grow with the team you have.

Sage’s published account describes growing its hosted offering without adding headcount. Engineers previously dedicated to maintaining the hosted solution could work on automating and growing other areas.

Sage also reported 62–65% savings on direct virtual-machine costs.

“It takes away a lot of the day-to-day maintenance of managing virtual machines.” Kevin Thompson
Senior Cloud Operations Manager, Sage
Read Sage’s experience
Ceeva
90 minutes

Reported time to get two users working on remote desktops.

You need confidence in the commitments you make to clients.

Ceeva’s account describes moving beyond concerns about whether its team could deliver at greater scale. Its experience connects easier operations and specialist support with greater confidence in pursuing larger opportunities.

“Nerdio has given us the confidence to approach any market, any size organization with our services.” Rick Topping
VP of Operations, Ceeva
Read Ceeva’s experience
Penn State
71%+

Reported savings on its AVD bill in September 2023.

You need evidence behind your recommendations.

Penn State’s IT team described using Nerdio’s reporting to advise decision-makers on host-pool sizing and reserved instances.

In September 2023, Penn State reported more than 1,000 active users using AVD with Nerdio and over 71% savings on its AVD bill.

Read Penn State’s experience

These are customer-reported experiences from specific deployments, published by Nerdio. They are not forecasts for your environment.

External customer review

Read a customer’s account beyond the case studies.

9/10 — Shaun Webster, Leverage IT Consulting. In his October 3, 2024 TrustRadius review, Webster describes helping accounting clients accommodate temporary staff and manage frequent application updates.

His review also identifies documentation, price estimates, and call-in support as areas for improvement.

Read the full review
Analyst recognition

Examine the assessment behind the announcement.

Nerdio’s July 30, 2026 announcement reports Major Player placements in IDC’s worldwide Desktop as a Service and Virtual Client Computing MarketScapes.

The announcement is published by Nerdio. Review the underlying assessment details as part of your evaluation.

Review the announcement

Make the numbers inspectable

Know what the decision costs before you make it.

You need a business case you can explain, not a savings percentage detached from your environment.

See the numbers and the comparison behind them.

Compare your current operating costs with the proposed setup. Include Nerdio fees, applicable Microsoft licensing, Azure consumption, implementation work, and any additional support.

In Nerdio Manager for Enterprise, Executive Insights lets you review recorded AVD costs against the projected costs of an equivalent Azure-native deployment without Nerdio’s optimization features.

That comparison is modeled, not a second bill. Request the assumptions behind it and assess how well they reflect your environment.

Read how Executive Insights calculates the comparison

Choose the commercial option that fits your setup.

For your organization, review Windows Cloud Core, Windows Cloud Premium, and Physical Endpoint Management.

For your MSP, review Microsoft 365 Management and Azure Virtual Desktop Management, including applicable minimums.

Confirm the product, edition, licensing requirements, and support arrangements relevant to the work you want to change.

Hours made available are useful capacity. They aren’t automatically cash savings.

Keep recovered staff time, avoided future hiring, and actual expenditure reductions separate in your business case.

Keep building your expertise

Stay sharp alongside people who do the work.

Bring a technical question. Compare approaches. Share something your team has learned.

The Nerdio Community connects you with end-user computing practitioners through technical forums, peer groups, and events.

Through Nerdio University, you can explore product-specific training and certifications for enterprise and MSP teams. Check the access requirements for your organization.

Make the decision on your terms

A new platform should earn its place.

Nerdio is worth evaluating when recurring administration, changing demand, or multi-client delivery is limiting what your team can take on.

Start with one workflow that matters. Compare it with the way you work today. Include the effort of adopting and operating another tool.

Your current approach belongs in that comparison, too.

You should be able to identify what changes, why it matters, and what you’ll use to verify it.

What does Nerdio add to the Microsoft tools you already have?

You’re evaluating additional automation, management workflows, reporting, and delegated access around Microsoft services. The useful comparison is between a specific Nerdio workflow and the native tools or scripts your team uses today.

See how Nerdio extends Microsoft
Do you have to migrate before Nerdio can help?

No. You can evaluate Nerdio for ongoing management of an existing environment, not only for a new deployment or migration. Confirm the requirements for the Microsoft services and configuration you use.

Review AVD management
Will automation take decisions away from your team?

For configurable workflows such as AVD scaling, you define the operating conditions. You can review the resulting tasks and revise the configuration. Your team still needs to test changes and decide whether the settings meet your requirements.

Review the scaling controls
Do you need every offering?

No. Your evaluation should start with the capabilities relevant to your job. Available features and commercial arrangements vary by product and edition. Confirm what your selected offering includes before purchase.

Will Nerdio run your environment for you?

You’re buying management software, with customer-success and technical-support programs available under defined arrangements. A software subscription should not be treated as fully outsourced IT.

Confirm which responsibilities stay with your team or service provider and what assistance your agreement covers.

Review customer success and support
Can you expect the savings shown in a customer story?

Not automatically. Your result depends on your workload, existing configuration, usage patterns, licensing, and implementation. Establish your own baseline and include the complete operating cost in the comparison.

Your next step

Choose what your demo needs to prove.

You don’t need a tour of everything. You need to see whether Nerdio changes the work that matters to you.

Bring the task your team keeps repeating, the rollout you’re planning, or the client requirement you need to meet.

Examine the workflow relevant to your priority.

Discuss what adoption would involve.

Identify what you would need to validate before a wider rollout.

A product demonstration, not a commitment to purchase.

Request your demo

Start with a priority, or bring a question about your environment.

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